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Frequently Asked Questions

You do not need to open an account to place an order. But our registered customers get information about discounts and latest products.

You can make your payments by wire transfer, pay at the door and domestic credit cards.

We use domestic cargo companies. Soon we will start with scheduled deliveries in Istanbul by our own vehicles.

Your orders are sent the same day mostly. Based on the distance it will take 1-3 days to deliver.

According to the law you can return the goods in 15 days. But the package should not be opened and the goods must be in a  condition which will not prevent them to sell.

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